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Vacancy 2

Systems Support Technician

Lee-Dickens Ltd, Based in our offices in Desborough Northamptonshire, United Kingdom

We are looking to appoint a Systems Support Technician to provide customer support, and assist in the setting up, testing and commissioning of Telemetry and IT systems.  The role will involve assisting engineers on a number of interesting projects to deliver innovative Control and Monitoring Systems to a wide variety of industries (Gas/Oil/Chemical/Food/MoD/Airports).

You will be expected to meet with customers.  The role is likely to involve some travel.

The successful candidate will need to be self-motivated, able to work unsupervised, and be eager to take on new challenges.  The work is varied and interesting.  We encourage our technicians to adopt problems, and to evolve.

Suitable Skills & Experience: 

HNC or HND in IT (or similar), Computing or Engineering discipline.
Experience working with Computers.
Good MS Office skills.
Valid full clean Driving Licence

Experience in some of the following would also be desirable (but training will be given):

IP Networking
Simple Electronics

Company Description:   Lee-Dickens is a private limited company. We have been involved in the design, manufacture and implementation of Remote Control and Monitoring Systems,  High Integrity Industrial and Military Process Instrumentation since 1962.

Candidates should be aware that any offer will be subject to basic security vetting.

For our Privacy statements and Personal Data Protection Policy: see http://www.lee-dickens.biz/downloads

If this role is of interest to you, then please ask us for an application form (01536 760156), and return it along with your C.V.

Additional Information

Type:                   Full-time
Experience:        Entry
Functions:          Customer Support, Information Technology
Industries:          Computer Software, Electrical/Electronic Manufacturing


Sales and Marketing Engineer


  • To market the company to our target markets and key customers
  • Marketing to include e-mail shots, PR and exhibitions
  • To follow up the responses to aforementioned marketing
  • To contact directly our customer base and if required set-up visits for relevent personnel
  • To assist management in the preparation work associated with quotations and gaining new orders from our key customers
  • To liaise with other departments throughout the company to ensure a "joined-up" approach to the work.
  • To assist the quality department in fulfilling their requirements to our customers.
  • To assist the various departments within the company in any other sales and marketing related work as required by management

Candidate Requirements:

  • Full clean license and no outstanding criminal record as may be required to visit Military establishments
  • Based at our offices in Northamptonshire, the job will entail frequent customer contact and occasional visits to Commercial and, as noted above, Military establishments.
  • Most work will be computer based and a good working knowledge of Microsoft Office is essential
  • Some working knowledge of a desk top publishing package would be very beneficial
  • As we are an electronics company a basic knowledge of the terminology surrounding this industry would be beneficial although not essential as training will be given
  • A working knowledge of mechcanical terminology would also be useful as some of our work is electro-mechincal in nature
  • Good communication skills with the ability to build internal and external relationships with key customers
  • To succeed in this role you will need an organized approach to your work and patience as many of the projects spread over a number of years.
  • Preferred candidates will be able to demonstrate at least 2 successful years in a similar role within industry. Note, however, that full product training will be given if you have gained your experience within a different industry sector.

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Alternatively you can call us on:

+44 (0)1536 760 156